FAQ

CBD QUESTIONS

Our tinctures are formulated with an MCT carrier oil that forms a molecular bond with the CBD and attaches to our cells and organs through lipid absorption which makes it fully bioavailable for the entire body then passing through the blood brain barrier.

Dog treats while tasty will provide a low absorption rate of CBD and deliver only minimal bioavailability to the body through the digestive process as the CBD in dog treats are not formulated with a carrier oil to pass the blood brain barrier.

No! Our CBD is safe for ALL pets, including cats…and humans. Yes, you can use our incredible CBD on yourself! 

200mg/1oz – 6.6mg per 1 full dropper

500mg/1oz – 16.6mg per 1 full dropper

We only ship the CBD throughout the US, where it is legal in all 50 states. 

Nonipup’s CBD oil offers the highest quality, non-psychoactive, gold grade CBD oil available on the legal market. It’s packed with natural terpenes such as Alpha Pinene, Beta Pinene, Lemonine and many other incredibly beneficial cannabinoids such as Cannabachromene and Cannabigerol. Our coconut oil infused supplements have the highest bioavailability of any CBD product on the market.

The total average bioavailability time in the system is about 8 hours. By 24 hours, it is leaving the primary organs and bloodstream but may still be present and building up in cellular areas across the body.

Nonipup’s CBD oil tinctures are made by infusing organic, non-GMO, gold grade CBD hemp oil with organic, non-GMO, liquid MCT coconut oil.

Nonipup CBD products are all natural and have no additives, colorings, flavorings, fillers or preservatives unlike others on the market that use flavor additives and/or preservatives.

SHAMPOO QUESTIONS

We do ship Worldwide! However, as a small family owned business, we unfortunately don't have any control over what the USPS charges for shipping out of the US or the time it would take for our products to make it through customs. Thank you for your business!

Yes! Our shampoos are made with only organic saponified and essential oils.

Luminous Lavender is made with Organic Saponified Oils (Coconut, Olive and Jojoba), Lavender Essential Oil, Orange Essential Oil, Cedarwood Oil, Rosemary Extract, Organic Lavender Oil, Organic Aloe Vera.

Lucky Lemongrass is made with Organic Saponified Oils (Coconut, Olive and Jojoba), Lemongrass Essential Oil, Cedarwood Essential Oil, Lavender Essential Oil, Rosemary Extract, Eucalyptus Essential Oil, Organic Aloe Vera.

That is completely up to your discretion with the activity level of your dog and the oiliness of their coat!

Not at all. Our shampoos are formulated with the intent to not strip the oils of your dogs coat. You will find your dog feeling softer, shinier, and smelling better than before.

Here at Nonipup, we always take safety in mind. Our products have not been tested on cats and we do not recommend they be used on cats. Essential oils are not metabolized by cats in the same way they are dogs.

Yes! It is made by our friends in Vermont. 

SALVES QUESTIONS

We do ship Worldwide! However, as a small family owned business, we unfortunately don't have any control over what the USPS charges for shipping out of the US or the time it would take for our products to make it through customs. Thank you for your business!

Yes! They are made with love by our friends in Sedona, Arizona.

Yes. They are totally non-toxic and can be licked, and if your dog eats the whole jar, the only thing that would happen is loose stool for a few days.

Yes.  Use Calm Balm on open wounds, cuts, scrapes, and raw skin.  Use Boop butter on raw skin, burns, or any area that is painful.  Avoid using it with abscesses because it contains calendula and can seal in an active infection.

Yes. when you apply any of our salves onto the skin.  If your dog is uncomfortable after 5 minutes, wipe it off and discontinue.

Depending on the condition, you should see a difference in a few days to a few weeks. 

We use synergic botanicals, meaning they work as a team, so there isn’t a single active ingredient.

You can use your clean finger or a piece of clean gauze and gently work the salve into the skin.  Try to apply it when your dog is relaxed, like after waking,  going to bed, or after a long nap.  If you are dealing with skin conditions like dry skin, always apply when you bathe your dog. Boop butter can be applied to paws and noses anytime. 

No. Keep salves away from the eyes as they contain essential oils.  Avoid applying salve close to the eyes.  You can apply to wrinkle folds but ensure your dog is calm and someone is helping you hold them when applying.

Hot spots, chewing, licking, itching, rashes, smelly ears, itchy ears, wounds, cuts, scrapes, wet wrinkles and folds, paw licking, bug bites, flea dermatitis, moist ear sores.

Dry Skin, yeasty dry ears, dry nose, dry, cracked  paw pads, paw pad protection, dermatitis, dry, irritated wrinkles and folds, dry skin scabs, dry ear sores, hair growth, hair grown of the same colors (show dogs), scars.

Here at Nonipup, we always take safety in mind. Our products have not been tested on cats and we do not recommend they be used on cats. Essential oils are not metabolized by cats in the same way they are dogs.

Yes, both salves are safe for use around the butt and anus. 

No. They will end up being eaten instead, as the inside of your dog’s mouth is slippery and needs a spray, not a salve.

Apply twice daily for three to five days.

Yes. They are completely safe for puppies. 

Yes. This happens when our butters cool and reheat again in transit.  This is beyond our control.  Heat in the microwave for 1 minute or until bits melt.  Put in fridge to set up, and poof, like new. 

This is our more medicinal salve, and it smells earthy.

 A gentle, floral scent. Zero Fragrance, all-natural aroma.  

No, they are creamy and buttery. Easy to rub anywhere on your dog.

If your dog has long hair, part the fur and put it at the base of their fur and gently rub.  It will distribute as it melts.

Yes, both salves are safe for bleeding skin.

Our products are top-notch!  However, there isn’t a product made that works for every dog.  We guarantee our products, so let us know if it didn’t work, and we will give you a refund.

Dogs are individuals and sometimes they have sensitivities to
certain ingredients. That’s okay! Nonipup’s products are all safe but if you feel your dog is not agreeing with a product, please go to our distributor's support site (here) to contact them and we will make it right.

While hotspots and dry noses heal, it is normal for them to look a
little more red before it goes away. Think about when you have a cut and
start treating it - sometimes it flares up before it gets better. This
is normal! However, if the redness lasts
or spreads and your instinct tells you it’s not agreeing with your dog,
stop the product. 

Our essential oil blend is synergistic. We use less than 0.32% of safe, highly diluted essential oils and they are not toxic to dogs.

Yeast Serum

Yes!  Absolutely. All Nonipup products are non-toxic and safe for your dog, internally or externally.  The reason Bye Bye, Yeast! is an external product is specifically formulated for your dog’s skin.   

Yes. It should subside within an hour or so. If your dog shows physical discomfort (whining, panic, fright) for more than a minute, gently wash off with soap and water and discontinue.  Even though a product is natural that doesn’t mean your dog can’t be sensitive or allergic to it.  We recommend testing a small amount on your pup’s skin to test their reaction before applying on a large area or to their paws. 

No.  However, if your dog is solid white, test a small amount in an inconspicuous area before applying a large amount to their fur.

If your dog’s yeast condition is only on the surface of their skin,  it should clear it up with regular use. However, if your dog’s yeast condition comes from an internal infection, Bye Bye, Yeast! will help with quell the itching, scratching and skin decline while you work with your dog’s diet removing sugars that feed yeast.

Don’t apply Bye Bye, Yeast! anywhere near your dog’s eyes.  Essential oils are unsafe for ocular applications.   Avoid applying Bye Bye, Yeast! to broken, bleeding skin.  Heal up the skin with Boop butter or Calm Balm and then apply Bye Bye, Yeast! to the area.

Shipping & Returns

We do ship Worldwide on all of our products except for CBD!

However, as a small family owned business, we unfortunately don't have any control over what the USPS charges for shipping out of the US or the time it would take for our products to make it through customs. Thank you for your business!

We are unfortunately legally only able to ship CBD within the United States.

At Nonipup, we offer two distinct shipping alternatives: USPS Ground and USPS Priority Mail. Regrettably, First Class and Parcel Post options are no longer available, resulting in an overall adjustment in pricing. Our USPS Priority Mail service provides the added advantages of insurance coverage and expedited shipping.

It's worth noting that certain items, particularly our grooming products such as shampoo, may incur slightly elevated costs due to their weight. We kindly request your understanding and patience regarding these pricing adjustments, as we proudly operate as a small, family-owned business. Your continued support is greatly appreciated! 

Our products originate from our dedicated distributor located in the vibrant city of Orlando, Florida. Our distributor's diligent team is committed to promptly processing and dispatching your orders, aiming to ship them within a timeframe of 24 to 72 hours from the moment your order is placed. Your satisfaction is our priority, and we strive to ensure a seamless and timely delivery experience for your purchases.

At Nonipup, we recognize that each dog is an individual, and there may be instances where specific ingredients do not align well with the preferences or sensitivities of our fur babies. Here at Nonipup, we want you as happy as can be and will gladly give you a refund if this occurs.


To initiate the refund process, kindly send back the product, even if it has been used, along with a copy of your invoice to the following address:


AKT Enterprises C/O Nonipup 
6424 Forest City Road 
Orlando, FL 32810

Head over to support.districtlines.com to contact our Distributor's Customer Support team.

Orders & Payment

After you checkout you will receive a Order Confirmation email that includes a link to view your order status.

If you lose your initial Order Confirmation email you can contact us to resend your order confirmation. Head over to our contact page and send us a message with your order number, email address, or phone number used at checkout. We will look up your order and send out the Order Confirmation email again.

Bankful is our payment gateway. When you go to checkout on our store you will be redirected to Bankful to enter your payment details.

Your order will appear as a charge from "AKT Online Stores for Bands & Brands" on your credit card statement.